Privacy Policy

1. Information We Collect

When you browse our portal, submit an enquiry, or confirm a tour booking with YatraExplore, we may collect the following personal details:

• Contact Information: Full Name, Email Address, WhatsApp/Mobile Number, City of Residence.
• Travel Details: Destination preferences, travel dates, passenger count, senior citizen requirements, and vehicle choices.
• Government Verification Data: Aadhaar numbers or ID proofs strictly required for processing official Char Dham biometric registration passes and Kedarnath helicopter tickets.

2. How Your Information Is Used

Your information is used exclusively to facilitate reliable, seamless travel experiences:

• To generate customized travel quotes, day-by-day itineraries, and cost estimates.
• To reserve hotel rooms, verify vehicle drivers, and issue travel vouchers.
• To complete compulsory biometric registrations on the official Uttarakhand Tourism portal on your behalf.
• To provide 24/7 on-ground assistance and emergency contact support during your trip.

3. No Selling or Renting of Customer Data

We respect your privacy. YatraExplore does NOT sell, trade, rent, or lease your personal contact information to any third-party marketing agencies, advertisers, or bulk lead brokers. Data is shared solely with service partners (such as designated hoteliers or vehicle drivers) on a strictly need-to-know operational basis.

4. Data Security & Storage Controls

We deploy industry-standard SSL (Secure Sockets Layer) 256-bit encryption across all inquiry forms and web transactions. Access to administrative systems is restricted to authorized operations personnel via authenticated credentials.

5. Cookies & Analytics

Our website uses minimal, non-intrusive cookies to remember your browsing preferences, streamline page loading times, and track anonymous aggregate traffic metrics to improve website performance. You can disable cookies at any time through your browser settings.

6. Contacting the Data Protection Officer

If you have questions regarding this Privacy Policy, wish to update your contact preferences, or request data deletion, please contact our administrative desk: