Clear, straightforward guidelines for booking cancellations, refund slabs, and weather contingencies.
At YatraExplore, we recognize that travel plans can be disrupted by health emergencies, family commitments, or unforeseen weather circumstances. We maintain honest, transparent refund timelines designed to protect your investment while honoring third-party mountain hotel and driver commitments.
| Notice Period Prior to Travel Date | Refund Eligibility | Deduction / Policy |
|---|---|---|
| 30 Days or More | 90% Refund | 10% administrative & booking fee retained |
| 15 to 29 Days | 70% Refund | 30% retained against advance hotel blockages |
| 7 to 14 Days | 50% Refund | 50% retained for vehicle & stay allocations |
| Less than 7 Days or No-Show | No Refund | 100% retained due to committed operational costs |
Helicopter shuttle bookings are administered strictly through the IRCTC HeliYatra authority. In cases where flights are grounded due to technical factors, inclement weather, or regulatory directives, refunds are processed as per the official civil aviation guidelines. YatraExplore assists you in submitting necessary boarding cancellation slips for timely reimbursement.
In the rare event that an ongoing tour is interrupted by heavy monsoon rains, landslides, or state authority roadblocks, our emergency response coordinators will work diligently to reschedule safe hotel stays and alternate routes. Extra hotel nights or detour fuel costs caused by Force Majeure events are billed at actual cost without any surcharge.
Once an official written cancellation request is received via email at info.kanishkatravel@gmail.com, the eligible refund will be credited directly to the original bank account or UPI within 5 to 7 business working days.
Instead of canceling, guests may request to postpone or reschedule their travel dates up to 15 days before departure, subject to vehicle and hotel availability, with minimal or zero penalty.
Reach out to our customer care team with your booking reference.
Talk to an Uttarakhand local travel planner